Returns & Exchanges

At Tribesigns, we want you to be completely satisfied with your home furniture purchase, which is why we offer a 30-day return window for items in their original condition. If your new desk or bookshelf doesn't perfectly fit your space, our dedicated support team is here to assist with a seamless return or replacement process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our support portal within 30 days of delivery, providing your order number and the reason for the return.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) number and the specific return shipping address for our warehouse.

• 3.
  Pack with Care

  Disassemble the furniture and pack it securely in its original packaging, ensuring all hardware, tools, and assembly instructions are included to avoid restocking fees.

• 4.
  Ship and Refund

  Drop off the package at the designated carrier; once our warehouse inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.